‘Because In Your Corner woke them up’: ONG fixes problems at NW Oklahoma City condos
There’s a happy ending to the months-long saga between Benttree Condos residents and Oklahoma Natural Gas. Oklahoma Natural Gas (ONG) has resolved problems at Benttree Condos in Northwest Oklahoma City. Patsy Hooten, the board president for the condos, stated that ONG moved residents’ gas meters from their closets to outside for safety reasons, which led to other issues including spray painted roads, uneven sidewalks, blocked entryways, and cut sprinkler lines. Hootsen expressed relief after ONG was informed about these issues ten months before. She also revealed that every issue on her list was fixed, including a new curb and concrete being paved, and power washing the entire property.
Publicado : Hace 10 meses por Natalie Clydesdale/KFOR en Environment
‘Because In Your Corner woke them up’: ONG fixes problems at NW Oklahoma City condos
OKLAHOMA CITY (KFOR) – There’s a happy ending to the months-long saga between Benttree Condos residents and Oklahoma Natural Gas.
“Those guys couldn’t have been here faster, couldn’t have been more apologetic, couldn’t have been more humble,” said Patsy Hooten. “It was because In Your Corner woke them up and got their attention… This was something that had dragged on for ten months.”
ORIGINAL STORY: Condo residents say ONG fixed one issue but caused others
Patsy Hooten is the board president for the Benttree Condos in Northwest Oklahoma City.
The Friday before Memorial Day, she told KFOR about ONG moving residents’ gas meters from their closets to outside for safety reasons, which led to a handful of other problems.
Hooten was concerned about spray painted roads, uneven sidewalks, blocked entryways and cut sprinkler lines that she said cost residents $2,000.
“We would always get a very innocuous, ‘We’ll open a ticket on it,'” said Hooten. “We’ll open a ticket on it was ONG speak for ‘when pigs fly.’”
So, Hooten reached out to KFOR. Now she says every single item on her list is fixed.
“By Tuesday the meter was moved. By Wednesday, this new curb and concrete was being paved. By Thursday, they had power washed the entire property,” said Hooten.
According to Hooten, Benttree residents were fully reimbursed for the damaged sprinkler lines.
“I just can’t believe it. We thought this would never get resolved,” said Hooten. “I got to tell you it is fully and completely because of In Your Corner.”
KFOR reached out to Oklahoma Natural Gas on Wednesday. They sent us the following statement:
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